Spa World - Canberra, ACT

Purchased our Vortex swim spa from Harry at the Fyshwick store. After three visits and lots of our own research we had enough confidence to finally make the investment choice. Harry was knowledgeable about the products he was selling and was genuinely nice. Still a lot to learn about use and maintenance of the spa since only recently installing, but so far we love it and continue reaching out to Harry who offers great follow up service 🙂

I went to spa world with absolutely no idea what I was talking about and had nick serve me I was able to explain what I was talking about in the dumbest way and still have him understand what I mean, he showed me how to maintain my spa in a way I would understand and it was a overall great experience

Harry was super helpful and knowledgeable and made the customer experience excellent

Bought our Vortex Spa from Spa World Fyshwick in 2020 - love it. Just returned for some maintenance advice and the service and advice I got from Harry was brilliant! Very knowledgeable and a really nice guy as well. I strongly recommend. I will be back.

Highly recommended. We bought a swim spa and received exceptional advice and service throughout the process.

Best customer service I’ve ever received got a free lollipop great conversation really good integrity of a company love the quality of the products that they are selling. Do you recommend visiting best Service from Harry

Absolutely fantastic service from Harry recommend for anyone, amazing spas, do yourself a favour, check them out!

Fantastic bunch of guys, really easy to deal with, very flexible with options and timeline adjustments... highly recommended... highly professional... can't wait to kick back and relax in my new spa...

Harry was excellent in the original sale and delivery. Spa has been excellent! 18 months on an another cracking service experience with the team last week. Highly recommend!

Harry was absolutely fantastic to deal with, super helpful with all our questions when deciding what to get and then very patient while we were waiting for council approval. Even after installation, Harry is always happy to answer any questions we have about our swim spa. Would definitely recommend Spa World Canberra

Bought a spa from harry , very happy with the product and support when we stock up on chemicals etc

Harry was super helpful with our spa purchase.. yay!!

Great product (we got the Vortex 6m Swim Spa, highly recommend) and fantastic service. Very upfront with pros and cons of each model and the recommended installation crew were terrific.

Greeted by the delightful puppy Gilbert, and helped out by Harry for our spa filter needs. What more could you ask for on a warm Saturday afternoon? These folks are awesome!

Harry was extremely helpful and answered all our questions. After sale service from Harry was fantastic!!

Shout out to Harry, extremely helpful in finding parts and talking us through the swim spas. We’re extremely happy with the Vortex swim spa and the customer service we have received from Harry each time we have gone in. Highly recommend 11/10

Ruby & Harry at spa world Canberra have been incredibly helpful and knowledgeable regarding their range of spas and saunas. Honestly one of the best sales experiences we've had when making a major purchase. Ruby had my kids on the hook the minute she gave them lollies.

A few months back we bought a vortex aqua lounge swim spa from Harry in Fyshwick. His knowledge is fantastic and he informed us well. We are loving the swim spa and are really feeling the health benefits.

We ordered our SwimSpa a little over a year ago - we've had to delay and postpone delivery a few times (renovations, builders, etc.) - but it was delivered last week. Harry has always been welcoming and flexible and the Spa World team behind the scenes have been helpful and effective throughout.

Thanks Harry great sales support and an excellent product, love the spa pool!!

We had wonderful customer service and follow up after purchasing our Spa here. Would highly recommend!

Harry was very helpful and knowledgeable when asking for advice for a Mercury Spa - Highly recommend.

Have always had great service at Spa World, bought a spa years ago and the current team continue to impress, thanks Harry, keep up the good work!

I would like to thank Harry White for the always wonderful service, being always polite and helpful. He gives the best advice. I would highly recommend Harry White and Spa World at Fyshwick to anyone. Extremely happy with the swim spa. Thank you Harry, from Cat and Rusty.

Seth and Harry were amazingly helpful. Great service

Wanted to thank Harry from Spa World, for amazing service from our initial enquiry right through to the delivery of our Spa. Harry helped us choose the right spa for our family and provided realistic timing from ordering through to actual delivery. The lead was around 5 months and it was worth the wait. Our spa has become a 'chill out zone' for the family, where we chat about our days, it really has been a great family experience. Highly recommend Harry and the Spa World team.

Harry was extremely knowledgeable and professional and went out of his way to assist us with our needs.

Good service prices are reasonable, advice good, purchased Vortex Murcery spa, delivery excellent. Well done 👏 ✔️

I came in to the shop and was very impressed with Harry’s product knowledge and customer service. Very happy customer!

Excellent support and advice from Harry in the Canberra showroom. Equally good support and quick responses from the SpaWorld Delivery Team.

Worked with Harry at Spaworld Fyshwick. Couldn’t be happier with his customer service, knowledge advise and help. Highly recommend!

Harry at Spa World was amazing, very knowledgeable and helpful!

Special mention to Harry for his great customer service. He went above and beyond to ensure we were looked after. Highly recommend popping in to see him! Very knowledgeable.

The staff are amazing, they listen to what we wanted and didn't try to sell us something we didn't need

Darren helped me find a suitable spas for my water yoga. Will definitely return to buy additional spas.

Helpful & knowledgeable staff

Prices didn't seem that good at first but if you ask to see the stuff out the back you can get a great deal. The salesman was a bit forward during the demo but I didn't mind

Kinda got bad vibes off dazza but great deals out back ;)

I was shocked by what Dazza was able to offer me out the back. What an experience.

Best deals are out the back..

They keep the good stuff out back, tell them dazza sent ya

Very Friendly staff. Very happy with their services

Big Thanks to Harry he was super welcoming and very knowagable about spas. He gave me some fantastic advise and saved me from making a big mistake on putting the wrong filters in for my spa. Best spas on the market.

The service we received from Tom and Elaine was fantastic. Nothing was ever a problem. We didn’t really know what to look for when we started looking. They explained the difference between a regular swim spa and a dual zone. We are very pleased with our new Vortex dual zone and will have many wonderful family days in it. Thanks guys, you nailed it😃

Hard to find great service these days. Thank You Elaine. Elaine at Spa World Fyshwick, Canberra, was amazing. She did not try to up sell any products. My wife and I are grateful to Elaine for this service. She recommended the right product for our needs and she was spot on. The timeline from order to delivery was spot on and seamless. Elaine was very efficient with her follow up calls. Also, very prompt on any question or query we have had during setup. Thank you Elaine and Spa World. I highly recommend Elaine and Spa World at Fyshwick, Canberra.

Elaine was fantastic. I had been looking for a swim spa for some time now. I went to them all in Narellan and Fyshwick/Canberra leaving Spa World Fyshwick to the end. I wish I had went there first. I couldn't decide between a sectioned swim spa or an all in one swim spa. Elaine asked me a few questions and from my answers, I finally knew which swim spa suited me. No other spa company offered any suggestions or advice on what would suit me better. The customer service by Elaine is outstanding and can not be faulted in anyway. Her knowledge on spa's and being able to compare them to others is very helpful. Prior to installation, myself, my electrician and concreter phoned Elaine for confirmation on what was to occur and she couldn't have been more helpful. The follow on service after the sale is definitely there until you don't want it anymore. Thank you Elaine.

Fantastic service . Highly reccomended.

One of the best customer service experience I have ever received Last year I started looking into getting a swim spa for our new place as having a pool in our old house was very high maintenance and used very minimal. I googled for spa outlets and found Spa World in Fyshwick and thought I would go in just to have a browse as we were planning for the swim spa for next year. We met Elaine and we were wowed. From the minute we walked in we felt so welcomed. Even though I told her that I was only there to have a look and wasn't ready for at least 6 months, she still spent over an hour with us was so friendly and explained everything about the product that I needed to know. I had a lot of questions and she did not hesitate to answer them. Her energy and passion about the product really sold it to me. I could see she really believed in her product. I must say she saved me a-lot of time doing my own research. We left the store got in our car drove down the end of the street and turned around as we were so excited we didnt want to wait 6 months we decided to go ahead right away. She then recommended the electrician Josh which was fantastic and recommended the concreter which did an absolute amazing job. We received our swim spa 3 weeks ago. The day we received the spa Elaine asked me to call her so she can give me a run down. We received it on a Friday by the time the electrician connected it and we filled it up it was after 7pm. I felt embarrassed to call her so late on a Friday night but surprisingly close to 8pm she messaged me to follow up to make sure everything was ok with the swim spa as she was waiting for my call. Again I was amazed. She explained everything I needed to know helped me with the use of the controller and gave me some really helpful tips on the spa maintenance. Now to the swim spa. Wow. What can I say the Vortex Aqualap is amazing. It is the best thing I have ever purchased. The kids are in it everyday. Elaine did say it will bring the family together & what can I say she was absolutely spot on. The countless hours we have spent in the swim spa as a family is priceless. I am so glad we made this purchase. I would like to say a big thank you to Spa World for the smooth process of the delivery of our swim spa. It arrived on time as promised with no hiccups. I would highly recommend anyone thinking of buying a spa in the Canberra region to look no further then Spa World in Fyshwick. Elaine was an absolute pleasure to deal with. Her service is second to none. Thank you Spa World.

Elaine was so helpful, she knew her spas and made a great recommendation. If you're looking for a spa, she is the girl to go and see

We have had our swim spa for over 18 months now. We bought it from the Fyshwick store and Harry Whyte was our consultant. Harry was terrific at the time and has continued to be incredibly helpful. When I have had a question about looking after the spa, or about anything spa related Harry has been quick to get back to me and very knowledgeable. We love our spa and would recommend Harry to anyone looking to buy one.

We have been shopping around for pools and swim spas and decided SwimSpa is the modern way of providing unlimited fun throughout the year than a pool. We met Elaine at Spa World Canberra to explore our options further. Elaine explained us on different types of SwimSpas and helped us assisting to find the best and versatile option which suits with our family requirements. Elaine is a professional and friendly person who took her time explaining us on various aspects of SwimSpas and gave us the best deal in the town for a 6m SwimSpa with some add-ons such as Heat Pump etc. From the initial consultation to the actual Spa delivery and installation, Elaine went above and beyond by responding to our queries in timely manner and provided the best advice to comply with government regulations etc. We are so glad that we made the right decision by purchasing Vortex Swim Spa with the help of Elaine and Spa World. Spa World has friendly customer service which respond to your queries around the clock. If you consider buying a SwimSpa or other types of Spas, we would definitely recommend you to visit Elaine and have a chat with her. Keep up the good work Elaine and Spa World!