Shop spa pools, plunge pools and swim spas in Perth, Western Australia

Lisa was very kind & helpful with the purchase of our Vortex Aqualap swim spa and gave her expert advise on the product. She went the extra mile to open the office on Sunday to suit our time, providing excellent customer service. This is a very expensive product and huge investment for us so we needed to make sure it met our needs. We were treated so well and professionally and she did not rush and was very careful with all the detail and in answering our questions. All the additional guidance Lisa gave us when we were doing all the prep work – was just as important. This helped build trust and confidence. Her help and advice has been exceptional. Despite delivery being held up slightly the delivery team were excellent. The installer, John provided an amazing service and took immense care with the delivery and installation. He was very kind and showed care and consideration. We also had the automated lift cover installed which has brought immense benefits to our use of the swim spa and has made things easier. We have since been enjoying the swim spa. Installed just in time for the summer months. This was a 7 month project and it has worked out well. Brilliant quality product. It has also brought the family together. Lisa has been an absolute diamond. Thank you so much. It is our belief this is very much the future of outdoor swimming/spa pools in residential areas. Mr & Mrs Kumar Kardinya, Perth WA

John and I had a great experience being totally looked after by Lisa. Her product knowledge was exceptional, her advice was fair and price considerate and she showed great patience accepting our request to experience a functioning sauna. All in all, our spa and sauna purchase was fun and rewarding thanks to Lisa's outstanding service.

First I had a hard time finding the place, but once I found it Lisa was Fabulous. She didn't try to oversell and was really patient when it took ages to organise my deposit. The quote was right on.

Lisa has provided amazing service from the minute we walked into spa world. Lisa has great product knowledge and was able to answer all of questions. Would highly recommend Lisa at Osborne Park Spa World 😊

Exceptional and excellent service throughout the purchasing process, including availability of the Fisher 5SE, through to delivery and placement. Thank you Lisa and John - 5/5 Stars.

Lisa was so patient and understanding with us and she didn't rush us and gave us so much attention and lots of helpful advice. Thanks for your amazing customer service and friendly manner, ensuring that we are happy with our choice of spa. Well done Spa World!! Adrianna and Antonio

Lisa provided excellent service and assistance to my wife and I on both occasions when visiting the showrooms as well as afterwards providing more information and guidance in the purchasing process. When at one stage we felt that we couldn't proceed for financial reasons, Lisa came up with a solution resulting in us purchasing virtually the spa we wanted from Spa World. Thank you.

We have been very impressed with Lisa’s knowledge of their spa products. And therefore made this very easy for us to make a decision in purchasing our first spa.

Lisa has been excellent to deal with through the whole process getting back to us quickly and has made the experience a seamless and enjoyable experience even helping with some added extras with no fuss. Spa Concierge was great help also good system they have to make sure everything is covered would highly recommend Lisa and the Spa World Company.

Couldn't recommend this company enough. Thank you Lisa for the amazing help.

Lisa was great to work with and prices were very competitive. Can highly recommend

Lisa was very helpful and professional to deal with. She was very positive and made the experience of purchasing a new spa a joy!

Pretty happy John was the best delivery person so impressed with him got ex demo model cople mark on it wish I had known about before hand apart from that Pretty good

Very friendly, knowledgeable advice before we purchased our spa .. Lisa was very kind and most helpful with the questions we asked .. Highly recommend..very good prices..compared to other spa shops

Excellent service and company to deal with. Cudos to Lisa at Spa World, great representative to deal with A++.

Lisa is a font of knowledge, friendly, informative and a good listener. We were keen on something that would take our backyard to the next level. We see our swim spa as an investment in our lifestyle

Lisa did a great job of helping and explaining the spa to me. She continued to be of great help on subsequent calls.

Lisa is amazing. Nothing is a problem to her. If she does not have the answer at the time, she will make sure to find out and get back promptly. She is always cheerful and professional. I would not hesitate to recommend Spa World Perth.

Lisa was great to deal with, was constantly available throughout the process for any questions a queries. Had minor damage with new steps on delivery she gave me another set made straight from showroom so we where able to access spa thank you 😊

Hi there, just bought a new Fisher Spa from Spa World in Osborne Park. As this was third Spa Pool purchase I want to be sure I buy from a reputable company that has been in busines for many years and thereby garentee piece of mind! Big shout out to Lisa Marais for helping get the deal over the line. She has great product knowledge and demonstrated exceptional customer service. Great support so far and extremely happy with the quality of the product 😀 Aubrey Gerber. Banjup.

Staff are lovely. Communication is great.

Lisa did a great job for me from the moment I walked in the door of the shop. She is very well organised and supplied me all the info. Any requests I made were dealt with professionally and quickly.

Lisa at Spa World has been great to deal with. Enjoying the spa now, I did have an issue with the lights when it first arrived but Rueben the technician came and fixed it right away and was very thorough and went through how to use and maintain the spa, he went above and beyond to make sure I understood everything, absolute legend!

Excellent service and advice. This is my second sign of any purchase which has been smooth and easy.

I would like to say a big thank you to lisa for her knowledge and her help with finding a spa right for my family, there was no pushy sales tactics, she made it a very comfortable and enjoyable process when buying our spa, looking forward to our j-275 spa arriving, would highly recommend

This spa is just fantastic! We have enjoyed it since the day we got it started. From the service, the delivery to finally having it at home, it has been a blissful experience. Special thanks to Lisa and the team. Everyone who helped us, including the delivery men were experienced and knew how to get everything running smoothly for us. Thank you! We have never felt so relaxed as a family. Fantastic spa and and even better experience! Recommend this to everyone.

Lisa has been very helpful through the process of me buying my Spa. Lisa is excellent to deal with and very knowledgeable. It has been an easy time dealing with her. I would highly recommend her and Spa World if you wish to buy one.

We recently bought a spa and found Lisa absolutely amazing. Her Customer service was second to none. Thanks Lisa it is because of your professionalism that we went ahead. We are loving our Spa. ⭐️⭐️⭐️⭐️⭐️

I would buy again from this company because the sales process was pleasant and easy. The after sale assistance is absolutely fabulous. They have helped me in any possible way. Thank you!!! Xoxo

Great experience working with Tiffani and the delivery team from Spa World. Tiffani knows her product; not pushy; thorough; and super friendly. Straight up honest and ethical. Walked me through every step of the process and followed up anytime I needed something or had a question. Could not recommend highly enough. Thanks for a great experience and love the spa.....

I love my new spa and use it every day. Tiffany from Spa World Osborne Park was wonderful at explaining details about the spa and confidently answered all my questions.

Went into the Osborne park show room, Tiffani answered all my questions I had. she was very helpful and not pushy at all. the show room was clean and well presented. made buying what I wanted very easy.

Great experience! From the first time I attended the showroom, up to now, enjoying my new spa, Tiffani has gone above and beyond to make sure everything was looked after. After sales service is also exceptional. Thank you! :)

The customer service was fabulous! Lisa took so much care to answer every query and make the experience of buying a spa pool a real joy!

I stopped in late last year to explore what was available etc and spend as little as i could get away with. Quickly realised that not all spas are the same and thanks to the very knowledgable Tiffani and armed with loads of information, i made a purchase a week later for the Vortex Spectrum. This was delivered early January and has been a delight to use thus far. Overall communication and service from Spa World Osbourne Park, WA and of course Tiffani, have been outstanding.

Went to purchase a spa deal. After a shaky start things are looking much better. Thanks Dale for your help today. Spa World seem genuinely interested in getting things right. Looking forward to seeing how things pan out. Will update once everything is completed.

Excellent customer service from Mark Baugh from Osbourne park Spa World. I went in on one day and it was in my back yard in a week! I couldn’t believe quick and efficient they were… Thank you so much It helped my health so much, I never regret this purchase, was worth every penny.

Fantastic service from beginning to end. Mark Baugh is the kindest, most considerate and knowledgeable sales person we have come across in a very long time. Thank you Mark, it has been absolutely wonderful dealing with you.

Got our fisher 5d from Tiffani at Osborne park spa world, very happy with service and spa

Great product and fantastic pre and after sales service. Would not hesitate to recommend

SPA WORLD OSBORNE PARK WA STORE Mark Baugh was such a great help when we were searching for our spa we had so many questions and Mark was happy to go the extra mile by explaining everything to us before our spa purchase . His product knowledge is second to none and we could not be happier with the spa we purchased from Mark !

Mark showed me several different types of spa and explained the features of each type. He was extremely knowledgeable and helped me select the one that fit all my criteria. I have been using my Vortex Nitro Spa for 4 months now and couldn't be happier. As a newbie, I have phoned him several times for advice and now I am becoming an expert.

Excellent serve in helping us decide on a SPA. Great communication throughout.

Mark from Spa World helped us with our journey buying our Vortex Spa earlier this year... He is fantastic to deal with, very knowledgeable and helpful and kept us up to date as to when our spa would arrive, organized delivery and did a phone hand over... would highly recommend Mark and Spa World Ossie Park...

Fantastic service from Mark all the way through our Spa purchase and delivery to set up. Constantly kept us informed and helped us through an easy and smooth process :) Thank you!

We love our Titanium Spa from Spa World Osborne Park. Mark was extremely helpful and very patient with all my questions. The heat pump is a must have. It heats and cools our spa really quickly so we can use it all year round but our electricity bill isn’t much more than it was before the spa. Highly recommend Spa World to anyone looking for a spa. It’s definitely added value to our home.

We wanted to purchase a Spa but were unsure of where to go and what to buy. We were prepared to outlay a significant amount of money for the right product and needed to trust who we were dealing with. We were impressed by Mark’s knowledge of his product and his honesty about the fact that due to corona virus we were likely to expect delays in receiving our spa which was coming from overseas. He gave us confidence to go ahead and purchase a Spa. He kept us informed every step of the way and everything happened as he said it would. We were delighted to take delivery of our Spa in time for Christmas. He has and continues to assist us with any questions we have. He responds to calls and emails promptly. His customer service is above and beyond and he expects the same standards from all who work with him.

The service at Spa World Perth is second to none, Mark goes above and beyond to make purchasing (and owning, afterwards) a spa as easy as possible. Spas are not something one buys a lot of, but if I buy a other it will be from here, and I certainly recommend them to anyone looking for a quality spa and excellent service.

I recently received my Vortex Swim Spa. The build quality is excellent. I dealt with Mark who was professional, knowledgeable and very friendly. He offered a great service, support and advice from purchase to installation. His onsite installation team were fantastic. I would definitely recommend Spa World PERTH.

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