How to Set Up Jacuzzi^® SmartTub™ App

Jacuzzi^® SmartTub™ allows you to fully and remotely control your spa from your device wherever you are. As long as you have a WiFi cellular connection you can control your spa using SmartTub™.

Keep reading to learn how to set up and operate the SmartTub™.

In this article, you’ll learn:

• What is Jacuzzi^® SmartTub™?
• How to connect SmartTub™ to your spa
• How much does Jacuzzi^® SmartTub™ cost?
• Is SmartTub™ available for all Jacuzzi^® spas?
• How to install Jacuzzi^® SmartTub™ hardware?

This article mentions brand names, which are not affiliated with Spa World™ or Vortex™Leisure Pty Ltd. You can see the details about these brands at the bottom of this article.

What is Jacuzzi^® SmartTub™?

SmartTub™ is an optional upgrade that allows you to fully and remotely control your spa from your device. The system comprises hardware that uses cellular transmission for easier connection and a more dependable signal than WiFi and a downloadable app. This makes controlling your spa easy and convenient. If you are in the living room of your house or in another country, as long as you have a cellular connection, you can access the control settings on your Jacuzzi^®.

When the SmartTub™ hardware and app are connected, you will be able to:

• Adjust the temperature of the spa water
• Control spa jets and lighting
• Control and monitor energy output (when and how often you run the heating and filtration cycle)
• Access to information, tips, and videos to enable you to become an expert at operating your spa
• Receive notifications about power outages, issues and how to resolve them, as well as energy estimates
• Contact your spa dealer whether you are home or overseas

Click the button below to learn more about Jacuzzi^® SmartTub™ App.

How to connect the SmartTub™ app to your spa

Follow the steps below to set up and pair SmartTub™ on your device.

Step 1: Download the app

Download the SmartTub™ App from the Google Play™ store or Apple™ App store.

Step 2: Create your account

Open the app and create an account.

• Tap “Sign-up”
• Supply the needed information, including your email address and first and last name, and create a password.
• Read the Privacy Policy and Terms and Conditions, and tap the checkboxes.
• An email will be sent to you to complete the signup process. Go to your email address to validate your account.
• Tap “I have verified my email” on the app.

Step 3: Pair SmartTub™ with your spa

The next step is pairing your hot tub with the SmartTub™ app. Start by locating the SmartTub™ sticker next to the hot tub's control panel.

You can either scan the QR code with the SmartTub™ app or manually input the serial number located below the QR code on the sticker.

After you pair the hot tub’s serial number to the SmartTub™ app, the app will load and connect the hot tub to the internet.

Step 4: Activate your warranty

The next step allows you to activate your spa warranty.

• Supply the needed information, including your first and last name, address and email address.
• Tap “Done”

Please note: This is not required for users outside North America. You can tap “Skip for aftermarket installations” to proceed to the next screen.

Step 5: Enable notifications

Once the pairing process completes, you may enable app notifications.

Step 6: Sit back and relax!

Begin enjoying the benefits of your internet-connected hot tub.

Please note: The first year of data service is included. You will need to renew the subscription after the first year. Please refer to the terms of service and privacy policy links in the SmartTub™ app for additional information.

Back to top

What features can I access through the Home Menu button?

The Home Menu on the Jacuzzi^® SmartTub™ app provides easy access to water temperature, jet pump controls, and lighting settings. Here’s how:

Adjusting Water Temperature

• Step 1. Upon entering the Home Menu, locate the slider along with the Plus (+) and Minus (-) Buttons.
• Step 2.
• To increase the temperature: Use the Plus (+) Button or drag the slider to the right.
• To decrease the temperature: Use the Minus (-) Button or drag the slider to the left.

Accessing the Jet Pump Menu

• Step 1. Tap the Jet Button on the Home Menu.
• Step 2. In the Jet Pump Menu: Toggle the jet pumps on or off by tapping the respective Toggle Buttons.

Note: This menu is automatically configured based on the equipment your hot tub features.

Accessing the Light Menu

• Step 1. Tap the Light Button on the Home Menu.
• Step 2. In the Light Menu:
• Tap the desired Color Swatch to change the colour of the lights.
• Adjust the Brightness by tapping the Brightness Toggle and using the slider as desired.
• If your hot tub features multi-zone control, select the zone at the bottom of the menu for both colour and brightness adjustment.

To return to the Home Menu, close the submenu.

What features can I access through the Monitor Menu button?

Below are the features the Monitor Menu Button gives you, including instructions on how to access and use them:

Adjusting the Filter/Circulation Pump

Start Time

• Tap the displayed start time.
• Adjust the start time to your preference.

Duration

• Tap the displayed duration.
• Adjust the duration as desired.

Supplemental Filtration

Activates Jet Pump 1 for additional high-speed filtration in short intervals.

Modes

• Away or Holiday: Off
• Frequent or Heavy: 20 minutes every day.
• Infrequent or Light: 20 minutes every other day.

Heat Modes

• Auto: Heats on demand.
• Economy: Heats during off-peak evening hours.
• Day: Heats during daytime hours only.

Close the Monitor Menu to return to the Home Menu.

What features can I access through the Manage Menu?

The Manage menu allows you to access and manage the below features.

Temperature Lock

• Move the toggle to the right position to enable.
• A prompt will ask you to enter an unlock code (remember this code for future adjustments).

Spa Lock

• Move the toggle to the right position to enable.
• A prompt will ask you to enter an unlock code (remember this code for future adjustments).

Additional Functions

• Signal Strength: View the signal strength of the connection.
• Pending Notifications: View any pending notifications.
• Change Unit of Measure: Adjust the unit of measure.
• Spa Care Menu: Explore the library of hot tub-related content.

Click the button below to view the Jacuzzi^® SmartTub™ app set up instructions.

How much does Jacuzzi^® SmartTub^® cost?

SmartTub™ is a separate add-on to Jacuzzi^® portable spas at a cost of $1290 and can be fitted to the spa at any time.

The SmartTub™ hardware module is installed in the spa cabinet and the downloadable app is free for the 6 months of use.

Is SmartTub™ available for all Jacuzzi^® spas?

SmartTub™ is designed for Jacuzzi^® portable spas. SmartTub™ is not compatible with Jacuzzi^® swim spas.

Can you install SmartTub™ after buying a Jacuzzi^® Spa?

Yes, you can install SmartTub™ to your existing Jacuzzi^® spa. Click the link below to watch a step-by-step video on how to install the SmartTub™ hardware to your Jacuzzi^® spa.

Back to top

Technical issue or questions about Jacuzzi^® SmartTub™?

If you own a Jacuzzi^® Spa with SmartTub™ and have technical issues or questions, you can contact Jacuzzi^® Spas directly at support@smarttub.net. You can also contact the helpful team at Spa World, the exclusive distributor of Jacuzzi^® Spas in Australia and New Zealand.

In Summary

The Jacuzzi^® SmartTub™ App allows you to easily access and control the features of your spa.

This application could be an excellent upgrade and make maintaining and controlling your spa even easier.

If you have further questions about the Jacuzzi^® SmartTub™ App and hardware, our spa experts are here to help!

Disclaimer: In this article, we’ve used brand names not affiliated with Spa World™ or Vortex Leisure Pty Ltd, the parent company of Spa World™. All information including pricing and product details was accurate at the time of writing and may change without notice.

The following registered trademarks are owned by companies not affiliated in any way with Spa World™ or Vortex Leisure Pty Ltd: Google™ trademark is owned by Google LLC. Apple™ trademark is owned by Apple Inc