Understanding the Health Badge & UV Light on Vortex™ Spas

What do the Health Badge light colors in a Vortex™ Spa mean?

If the health light is shining red, this means that there is an issue with the spa or if the water temperature hasn’t yet reached the temperature you have set. This means that during the startup it will be red. The indicator lights up blue to show it is at the correct temperature.

Where is the UV indicator light on a Vortex Spa™?

The UV indicator light is on on the health badge on a Vortex Spa™. The UV light sits just below the Vortex Spas™ Logo on the badge. The health badge is located on the end of the spa where the keypad is located.

What is the UV light for on a Vortex Spas™ Health Badge?

The Health Badge also has a UV light on it which indicates whether your UV system is operating correctly.

The light is either off, shining green or shining red.

What does it mean when the UV light is off and not showing either green or red?

This indicates that the UV system is in the off cycle, which is normal. This does not indicate an issue with the UV system.

What does it mean when the UV light is green on a Vortex™ Spa?

The UV light should shine green if the system is okay and working. If the circulation pump is running but the light is off, that is ok.

What does it mean when the UV light is red on a Vortex™ Spa?

It is only when the light shines red that there is an issue and the UV system needs attention (i.e. the UV lamp needs to be replaced).

A red light may also indicate the BRND setting has been reset to default during a brownout or EPROM reset. Please see the steps on how to change the BRND setting below in this article.

Why does the health light stay red in a Vortex™ Spa?

There are several possible reasons why the health light is staying in red. Please refer to the chart below for the appropriate troubleshooting steps.

Important note: Vortex Spas™ has two health lights. This troubleshooting guide is for the Vortex™ health light, not the UV health light.

How to check BRND Settings on SpaNet^® SV Controllers

To resolve the issue of the health light remaining red, you can try checking the BRND settings on SpaNet^® SV Controllers.

Here's how to do it:

• Apply power to the spa
• Press and hold: Pump B + Blower + W.CLN Buttons until V.PMP or BRND appears on the display.
• Press the UP button until the BRND menu is displayed
• Press OK to enter BRND menu option
• Use the UP or DOWN buttons to navigate to VORT
• Press OK to confirm and save new setting. BRND will be displayed on the screen
• Recheck the health light to make sure it's blue.

In Summary

Knowing the status of your spa is made easy thanks to a simple light system–the Health Badge with a UV light. For example, a certain light indicator will show when the water in your spa has reached the correct temperature. For your quick reference, here’s what the light colors mean.

Health Badge Light Colors:

• Blue - the water has reached the right set temperature.
• Red - there is fault with the spa pool or the water temperature is outside five degrees of set point. It is red during the start up process by default.

UV Light Colors:

• Green - the circulation pump is running and the UV system is okay.
• Red - the UV lamp needs replacement.

We hope this short guide helps, and if you have any questions, please contact our customer care centre.