How to use the Jacuzzi^® J-300™ Collection Keypad

Jacuzzi^® J-300™ Collection hot tubs feature a keypad that allows you to control and customise your spa experience. Keep reading to learn how to use the Jacuzzi^® J-300™ Collection keypad.

In this guide, you’ll learn:

* Jacuzzi^® J-300™ Collection Registration and Start-Up

• What is the Jacuzzi^® Keypad and how does it work?
• How to start up a Jacuzzi^® J-300™ Collection Keypad
• How to register a Jacuzzi^® spa

* Jacuzzi^® J-300™ Collection Keypad Operating Instructions

• What are the buttons found in the home menu on a Jacuzzi^® keypad?
• How to activate the jet pumps on a Jacuzzi^® J-300™ Collection Spa
• How to change the Water Temperature Setting on a Jacuzzi^® J-300™ Collection Spa
• How to operate the light features on a Jacuzzi^® J-300™ Collection Spa
• How to operate the Primary Filtration on a Jacuzzi^® J-300™ Collection Spa
• How to program the Secondary Filtration on a Jacuzzi^® J-300™ Collection
• How to operate the heating modes on a Jacuzzi^® J-300™ Collection Spa

* Jacuzzi^® J-300™ Collection Keypad Programming Instructions

• How to program the Change Filter Timer on a Jacuzzi^® J-300™ Collection Spa
• How to program the CLEARRAY^® Timer on a Jacuzzi^® J-300™ Collection Spa
• How to program the Refresh Water Timer on a Jacuzzi^® J-300™ Collection Spa
• How to operate the Exterior Lights Feature on a Jacuzzi^® J-300™ Collection Spa
• How to program Time and Date on a Jacuzzi^® J-300™ Collection Spa
• How to change the Temperature Format Display on a Jacuzzi^® J-300™ Collection Spa
• How to change the Language Settings on a Jacuzzi^® J-300™ Collection Spa
• How to activate and deactivate the lock feature on a Jacuzzi^® J-300™ Collection Spa control panel

Jacuzzi^® J-300™ Collection Registration and Start-Up

Congratulations on the purchase of your Jacuzzi^® J-300™ Collection spa! You are now ready to enjoy the ultimate in hydrotherapy and relaxation in your own backyard.

But before you can jump in, you must register your hot tub and complete the start-up process. To make it easy for you, we've put together this guide to help you through the registration and start-up process.

What is the Jacuzzi^® Keypad and how does it work?

The Jacuzzi^® controller is the central brain that connects to and runs all of the plumbing equipment in your spa or swim spa.

Commonly referred to as the "Jacuzzi^® keypad", the control panel is connected to the spa's controller or spa pack by a cable that passes through the cabinet beneath the spa itself.

The keypad includes different buttons that allow users to control the temperature, jets, lighting, circulation pumps, filtration systems and other spa features.

The Jacuzzi^® keypad can also alert you to different error messages or alerts that may require you to take action to resolve, making your spa experience even more manageable and enjoyable.

These keypads have different versions and functions:

• The Jacuzzi^® 400 Collection use ProTouch™ Control Panel
• The Jacuzzi^® J-300™ and 200 Collection use the standard control panel

Before performing the operating instructions below, please check the tech sheet to determine which control panel your spa uses – ProTouch™ or Standard.

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How to start up a Jacuzzi^® J-300™ Collection Keypad?

In order for you to start navigating the Jacuzzi^® keypad, your spa needs to go through the start-up process once the power is applied to the spa.

During the start-up sequence, the welcome screen will appear. Then a blow-out cycle (an automated cycle that purges the air from the plumbing lines typically caused by draining and filling the spa) will begin, after the cycle ends, the hot tub will display the Home Menu.

Please note: The start-up menu will time out after approximately 3 seconds and exterior lights flash on and off to indicate a connection.

Jacuzzi^® J-300™ Collection Keypad Operating Instructions

Now that you’ve completed the registration and set-up process, it’s time to get familiar with your spa keypad.

In this section, we’ll introduce you to the buttons found on your keypad’s home menu and its functions, including step-by-step keypad operation instructions.

What are the buttons found in the home menu on a Jacuzzi^® J-300™ Collection keypad?

You’ll find several buttons in the home menu of the Jacuzzi^® J-300™ Collection Keypad. In this section, we’ll go through each button and explain its functions.

• A. CLEARRAY Button: Manually activates the CLEARRAY^® water purification system.
• B. CLEARRAY Indicator: Lit when the CLEARRAY^® is on.
• C. Light On/Off Button: Turns waterfall light, footwell light, lighted cup holders and exterior lights on in unison.
• D. Light Mode Button: Selects one of 4 light colour modes for waterfall, footwell, and cup holders. This feature is not available for the exterior lights.
• E. Cooler Button: Decreases water temperature set point. Also used to navigate through the programming menus.
• F. Warmer Button: Increases water temperature set point. Also used to navigate through the programming menus.
• G. Jets 1 Button: Turns jets pump #1 on and off. Increments of 0.5°C or 1°F.
• H. Jets 2 ( 2 ) Button (J-335 to J-385): Turns jets pump #2 on and off. Increments of 0.5°C or 1°F.
• I. Menu Button: Allows access to the programming menus.
• J. LCD Display: Can display current water temperature (default display), water temperature set point, selected menu functions, and error messages.

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How to activate the jet pumps on a Jacuzzi^® J-300™ Collection Spa

The Jacuzzi^® J-300™ Collection may have one or two jet pumps. To turn the jet pumps ON and OFF, you may follow the steps below.

• Jet’s Pump 1: The first press turns Jet’s Pump 1 ON, and the second press turns Jet’s Pump 1 OFF.
• Jet’s Pump 2 (if installed): The first press turns Jet’s Pump 2 ON, and the second press turns Jet’s Pump 2 OFF.

How to change the Water Temperature Setting on a Jacuzzi^® J-300™ Collection Spa

The spa’s thermostat provides optimum control of water temperature. To change the water temperature setting, please follow the steps below.

Step 1: Press the Warmer or Cooler Button

When you press either the Warmer or Cooler button, the LCD displays the set temperature.

Step 2: Adjust the temperature

Continue pressing the Warmer or Cooler button until your desired temperature is reached.

Step 3: Confirm the set temperature

Once the desired temperature is reached, do not press any buttons on the control panel for about 3 seconds. Then, the new temperature setting will be saved.

Please note: The temperature set point (set temperature) can be adjusted from 65-104°F (18-40°C).

It's possible to set the temperature to 41°C (106°F). But before doing so, it’s crucial to understand that water temperature in excess of 40°C (104°F) may be injurious to your health. There is a risk of hyperthermia (overheating) that can cause serious injuries, burns, or even death.

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How to operate the light features on a Jacuzzi^® J-300™ Collection Spa

The coloured LED light system offers colour variations and different unique random modes for enhanced spa enjoyment. To operate the light features, please follow the instructions below.

Pressing the Light Button activates the waterfall light, footwell light, lighted cup holders, and exterior lights in unison as follows: high -medium - low - off.

Note: Lights automatically turn off after 2 hours when activated using the light button.

To Turn the Light Mode ON: Press the Light Mode Button to select your favourite lighting effect as follows:

How to operate the Primary Filtration Cycle on a Jacuzzi^® J-300™ Collection Spa

To change the programmed Primary Filtration Cycle, please follow the steps below.

Step 1: Access the PF Menu

Press Main Menu Button until you get to the “PF” Menu. The display will scroll “PRIMARY FILTER.” Please note: After the second scroll, if no action is taken, the system will revert back to the Main Menu.

Step 2: Set the Filter Cycle Time

Press the — or + buttons to display the current start time and change the hour in 1-hour increments. Then, press Jets 1 to confirm and save the start time. Please note: To switch from “AM” to “PM” you must round a 12-Hour period.

Step 3: Set the duration cycle

Press the — or + buttons to adjust the duration of the cycles, either 1, 2, or 3-hour cycles. Please note: For the 8 cycles per day option, you can only select 1-hour duration. Then, press Jets 1 to save the changes. The system will return to the “PRIMARY FILTER” Menu.

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How to program the Secondary Filtration on a Jacuzzi^® J-300™ Collection

During secondary filtration, Jets Pump 1 provides additional skimming. By default, the spa is programmed to Holiday Mode. There are three modes you can choose from, Holiday, Light, and Heavy.

To further understand the different secondary filter cycles of the Jacuzzi^® J-300™ Collection, please refer to the following guide.

• Holiday Mode: This is the default setting. Secondary Filtration is disabled.
• Light Mode: Activates two 10-minute cycles every other day — one at 8:00 AM and the other at 8:00 PM.
• Heavy Mode: Activates two 10-minute cycles every day — one at 8:00 AM and the other at 8:00 PM.

To activate one of these modes, you may follow the steps below.

Step 1: Access the PF Menu

Press Main Menu Button until you get to the “SF” Menu. The display will scroll “SECONDARY FILTER.” Please note: After the second scroll, if no action is taken, the system will revert back to the Main Menu.

Step 2: Choose a Mode

Press the — or + buttons to enter the Secondary Filtration programming. Continue pressing to scroll through the following modes:

• Holiday Mode: The screen will display “HOL” and scroll “HOLIDAY MODE.”
• Light Mode: The screen will display “LT” and scroll “LIGHT MODE.”
• Heavy Mode: The screen will display “HVY” and scroll “HEAVY MODE.”

Step 3: Confirm and save changes

Once a selection is made, press Jets Pump 1 to confirm and activate the setting. The system will return to the “SECONDARY FILTER” Menu.

How to operate the heating modes on a Jacuzzi^® J-300™ Collection Spa

Your hot tub is equipped with three different heating modes. These modes allow users to customise how the spa heats the water.

Please refer to the guide below to further understand the different heating modes.

• Auto heating: When programmed to “Auto,” the spa will maintain the water temperature to the set temperature. Heating will occur when necessary. Please note: The heater will activate when the temperature drops 2° (1°C) from the set temperature.
• Economy heating: This is an energy-saving heating program that allows the spa to heat during non-peak hours. When programmed to “Eco,” the spa will only be allowed to heat the water between 5:00 PM to 7:00 AM every day of the week. The hours cannot be adjusted.
• Day heating: When programmed to “Day,” the spa will only be allowed to heat the water between 7:00 AM to 5:00 PM every day of the week. The hours cannot be adjusted.

To change the programmed heating mode, please follow the instructions below.

Step 1: Access the Heat Menu

Press Main Menu Button until you get to the “Heat” Menu. The display will scroll “HEATER MODE.” Please note: After the second scroll, if no action is taken, the system will revert back to the Main Menu.

Step 2: Choose a Mode

Press the — or + buttons to prepare the system for changes. Continually press to scroll through the following modes:

• Economy Mode: The screen will display “ECO” and scroll “ECONOMY MODE.”
• Day Mode: The screen will display “DAY” and scroll “DAY MODE.”
• Auto Mode: The screen will display “AUTO” and scroll “AUTO MODE.”

Step 3: Confirm and save changes

Once a selection is made, press Jets Pump 1 to confirm and activate the setting. The system will return to the “HEATER MODE” Menu.

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How to program the Change Filter Timer on a Jacuzzi^® J-300™ Collection Spa

A programmable filter timer can be set to remind you when to clean or replace the filters. To do this, please follow the guide below.

Step 1: Access the FC Menu

Press Main Menu Button until you get to the “FC” Menu. The display will scroll “FILTER CHANGE.” Please note: After the second scroll, if no action is taken, the system will revert back to the Main Menu.

Step 2: Set the Filter Timer

Press the — or + buttons to prepare the system for changes. Continue pressing to adjust the length of time for the timer. Please note: The default setting is for 180 days. The timer range is from OFF to 180 days, in increments of 10 days.

Step 3: Confirm and save changes

Once a selection is made, press Jets Pump 1 to confirm and activate the setting. The system will return to the “FILTER CHANGE” Menu.

Important reminders:

• It is not recommended that the Change Filter Timer feature be turned OFF. In order to continually maintain clean and working filters, please ensure that this feature is programmed as instructed.
• Once the timer expires the display will alternate between the water temperature and “CHANGE FILTER.”

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How to program the CLEARRAY^® Timer on a Jacuzzi^® J-300™ Collection Spa

The CLEARRAY^® UV Bulb has a life expectancy of 1 year. A programmable change bulb timer can be set to remind you when it’s time to replace the UV bulb for the CLEARRAY^® system. To set the timer, please follow the instructions below.

Step 1: Access the UV Menu

Press Main Menu Button until you get to the “UV” Menu. The display will scroll “CLEARRAY BULB.” Please note: After the second scroll, if no action is taken, the system will revert back to the Main Menu.

Step 2: Set the Timer

Press the — or + buttons to prepare the system for changes. Continue pressing to adjust the length of time for the timer. Please note: The default setting is for 365 days. The timer range is from OFF to 365 days, in increments of 10 days.

Step 3: Confirm and save changes

Once a selection is made, press Jets Pump 1 to confirm and activate the setting. The system will return to the "CLEARRAY BULB” Menu.

Important reminders:

• It is not recommended that the CLEARRAY^® Timer feature be turned OFF. In order to continually have the CLEARRAY^® system effectively perform its function, please ensure that this feature is programmed as instructed.
• Once the timer expires the display will alternate between the water temperature and “CHANGE CLEARRAY BULB.”

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How to program the Refresh Water Timer on a Jacuzzi^® J-300™ Collection Spa

A programmable water refresh timer can be set to remind you when it’s time to drain and refill your hot tub. The steps to do this are very simple, you may refer to the guide below.

Step 1: Access the H2O Menu

Press Main Menu Button until you get to the “H2O” Menu. The display will scroll “WATER REFRESH.” Please note: After the second scroll, if no action is taken, the system will revert back to the Main Menu.

Step 2: Set the Timer

Press the — or + buttons to prepare the system for changes. Continue pressing to adjust the length of time for the timer.

Step 3: Confirm and save changes

Once a selection is made, press Jets Pump 1 to confirm and activate the setting. The system will return to the “WATER REFRESH” Menu.

Important reminders:

• It is not recommended that the Refresh Water Timer feature be turned OFF. In order to continually maintain the water healthy and clean, in addition to chemical maintenance, please ensure that this feature is programmed as instructed.
• Once the timer expires the display will alternate between the water temperature and “CHANGE WATER.”

How to operate the Exterior Lights Feature on a Jacuzzi^® J-300™ Collection

The Jacuzzi^® J-300™ Collection comes with an optional exterior light located on the corners of the cabinet panels to provide a soft light luminance around the spa.

Step 1: Access the “EXT” Menu

Press Main Menu Button until you get to the “EXT” Menu. The display will scroll “EXTERIOR LIGHT.” Please note: After the second scroll, if no action is taken, the system will revert back to the Main Menu.

Step 2: Select a Light Mode

Press the Light Button to choose a light mode. Once you get to the feature you prefer, press the — or + buttons to alternate between ON and OFF.

You have four lighting modes you can choose from.

• HI: exterior lights are on at high intensity
• MED: exterior lights are on at medium intensity
• LO: exterior lights are on at low intensity
• AUTO: exterior lights are activated daily from 7 PM to Midnight
• OFF: exterior lights are turned off

Step 3: Confirm and save changes

Once a selection is made, press Jets Pump 1 to confirm and activate the setting.

Reminder: When the lights are activated through the menu, they will timeout in 8 hours except when in the Auto feature.

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How to program Time and Date on a Jacuzzi^® J-300™ Collection Spa

Setting the time and date of your Jacuzzi^® spa is very easy. To do this, please follow the steps below.

To set the Time:

Step 1: Access the Time Menu

Press Main Menu Button until you get to the “Time” Menu. The display will scroll “SET TIME.” Please note: After the second scroll, if no action is taken, the system will revert back to the Main Menu.

Step 2: Set the Time

• Press the — or + buttons to display the current time and prepare the system for changes.
• Continue pressing the — or + buttons to set the time.

Please note: When the current Hour blinks, it means that it is ready to be set.

• Press the Jets Pump 1 to save the hour.
• Repeat the same procedure to set the minutes and to program either AM or PM.

Step 3: Confirm and save changes

Once a selection is made, press Jets Pump 1 to confirm and activate the setting. The system will return to the “SET TIME” Menu.

To set the Date:

Step 1: Access the Date Menu

Press Main Menu Button until you get to the “Date” Menu. The display will scroll “SET DATE.” Please note: After the second scroll, if no action is taken, the system will revert back to the Main Menu.

Step 2: Set the Date

• Press the — or + buttons to display the current date. For example “JAN 01 2023.”
• Continue pressing the — or + buttons to set the date.

Please note: When the current Year blinks, it means that it is ready to be set.

• Press the Jets Pump 1 to save the Year.
• Repeat the same procedure to set the** month** and day.

Step 3: Confirm and save changes

Once a selection is made, press Jets Pump 1 to confirm and activate the setting. The system will return to the “SET DATE” Menu.

How to change the Temperature Format Display on a Jacuzzi^® J-300™ Collection Spa

Depending on your preference, you can set the unit display of your spa in Fahrenheit (°F) or Celsius (°C). To change the unit display, please follow the steps below.

Step 1: Access the Temp Menu

Press Main Menu Button until you get to the “TEMP” Menu. The display will scroll “TEMPERATURE FORMAT.”

Please note: After the second scroll, if no action is taken, the system will revert back to the Main Menu.

Step 2: Set the Format

Press the — or + buttons to switch between °F or °C.

Step 3: Confirm and save changes

Once a selection is made, press Jets Pump 1 to confirm and activate the setting. The system will return to the “TEMPERATURE FORMAT” Menu.

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How to change the Language Settings on a Jacuzzi^® J-300™ Collection Control Panel

Your new spa comes with four language display options. To change the display language, follow the steps below:

Step 1: Access the LANG Menu

Press Main Menu Button until you get to the “LANG” Menu. The display will scroll “LANGUAGE MENU.” Please note: After the second scroll, if no action is taken, the system will revert back to the Main Menu.

Step 2: Change the Language

Press the — or + buttons to display the current language. Continue pressing to scroll through the languages available. You have the option to change the language to English, French, German and Spanish.

Step 3: Confirm and save changes

Once a selection is made, press Jets Pump 1 to confirm and activate the setting. The system will return to the “LANGUAGE MENU” Menu.

How to activate and deactivate the lock feature on a Jacuzzi^® J-300™ Collection Control Panel

You can prevent users from changing certain features of the spa. There are three lock options you can choose from.

• Access Lock disables the ability to manually activate or adjust any feature of the spa. All scheduled operations will still be performed.
• Settings Lock disables the ability to change any of the user settings. You can still activate the jet pumps and lighting. All scheduled operations will still be performed.
• Service Lock all spa functions are locked to allow for a service mode such as filter cleaning.

To Activate the Lock Feature:

Step 1: Access the “LOCK” Menu

Press Main Menu Button until you get to the “LOCK” Menu. The display will scroll “LOCK MENU.” Please note: After the second scroll, if no action is taken, the system will revert back to the Main Menu.

Step 2: Select a Lock Feature

Press the — or + buttons to switch from “AL” (“ACCESS LOCK”), “SL” (“SETTINGS LOCK”) to “SVL” (“SERVICE LOCK”).

Step 3: Confirm and save changes

Once a selection is made, press Jets Pump 1 to confirm and activate the setting. The system will return to the “LOCK MENU” Menu.

To Deactivate the Lock Feature: To deactivate a lock mode, simply press and hold the Main Menu Button for 10 seconds.

Important reminder: It is important to realize that after either mode is enabled, there is no physical padlock indicator on the topside control panel display to inform the user that either mode is active. If some or all topside control panel buttons are non-responsive, either lock mode is ENABLED.

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